Information Management Policy

1. Information Requirement Identification

CEO/All HODs/Head-IT will undertake Information Requirement Identification on a continual basis across all the functions, locations, and for decision-making relating to the business needs of the organization. This information may be classified as "electronic (soft) information" or "hard copy" information.

2. Information Collection and Analysis

Based on the above Information requirements, respective process owners, with or without the support of the IT Department, will:

  • Identify "basic data required" to be collected, processed, and/or analyzed to transform it into "information required which forms part of knowledge".
  • Other HODs will recommend to IT/Finance the need for information beneficial to the company.
  • HOD/IT/Finance will source the information internally or externally as required to make it cost-effective.

3. Information Storage, Utilization & Benefits

All HODs to ensure the acquired Information is well organized, stored, made available and effectively utilized for the correct and timely decision making for the benefit of the organization both in short term and long term

4. Information Security & Integrity

  • All Process Owners (employees) will be responsible for ensuring the security & integrity of the information.
  • IT Department supports and ensures the provision of an IT security platform matching the overall security/integrity objective.
  • IT/Finance are responsible for ensuring that EDC follows Information (Company's Intellectual Property/Copyrights) Protection requirements.
  • HR ensures that all employees are bound by a Non-Disclosure Agreement or Confidentiality Agreement (as agreed in the Employee Appointment Letter).
    More details are covered in the "Information Security Management Policy".

5. Information Ownership

  • All HODs and Process Owners are the responsible owners and custodians of the respective information related to their related processes, As Per Data Governance Project has identified.

6 .

ApplicationData OwnerSystem OwnerData Custodian
Asana softwareIT DepartmentIT DepartmentIT Department
Student Registration SystemCustomer Service DepartmentCustomer Service DepartmentIT Department
Online Customer PortalCustomer Service DepartmentCustomer Service DepartmentIT Department
eLearning PlatformArea Training DepartmentArea Training DepartmentIT Department
Microsoft Dynamics - Finance ModuleFinance DepartmentFinance DepartmentIT Department
Microsoft Dynamics - HR ModuleHR DepartmentHR DepartmentIT Department
Microsoft Dynamics - Procurement ModuleProcurement DeptProcurement DeptIT Department
Microsoft Dynamics - Fleet ModuleFleet DeptFleet DeptIT Department
Microsoft Dynamics - Facilities ModuleFacilities DepartmentFacilities DepartmentIT Department
K2HR DepartmentHR DepartmentIT Department
Signing HubAll DepartmentsAll DepartmentsIT Department
Exam SoftwareArea Training DepartmentArea Training DepartmentIT Department
iTracksHR DepartmentHR DepartmentIT Department
Question Pro (Customer Feedback)Customer Service DepartmentCustomer Service DepartmentIT Department
CCTV ApplicationFacilities DepartmentFacilities DepartmentIT Department
Physical Access Control SystemFacilities DepartmentFacilities DepartmentIT Department



IT Manager is appointed to lead the development and implementation of this policy.


This policy will be reviewed every 3 years for its continual improvement & suitability and will be amended if required.